FAQs
- Home
- FAQs
All of our clothing is unisex, true to size fitting. We recommend sticking to your regular size. If you're looking for an oversized fit, we recommend sizing up.
You can also refer to our sizing guide for additional information.
All items are final sale. It's All Wild Co is currently not accepting returns or exchanges.
If there is something wrong with your order, please contact us at hello@itsallwildco.com with your order number, and a picture/description of the issue.
*shipping costs are not refundable
In order to minimize waste we make all items made to order. All orders are processed and packaged within 5-10 business days (M-F exlcuding holidays) from date of purchase unless otherwise specified. All items are shipped via courier, and shipping confirmations along with tracking numbers will be sent email once shipped.
Once the package has been shipped we have no control over shipping. Please contact the shipping courier for further information.
At checkout customers have the option to purchase Shiptection for a small fee, which guarantees a refund or replacement if your item was stolen or damaged during the shipping process. We highly recommend purchasing the insurance as a small piece of mind, as we do not cover lost or stolen packages.
In order to keep your pieces looking good as new we recommend you wash your items inside on cold. Hang your pieces to dry or tumble dry on low. Please do not bleach, dry clean or iron directly on the designs.
We process all orders as soon as they come in, so we are not able to cancel orders once submitted. Please make sure your information sizing and shipping information is correct before submitting your order.
All discount codes must be used at time of purchase. Please make sure you enter the code prior to ordering.
While we strive for perfection over here, we are human. Please contact us within 72 hours of receiving your package so we can get the correct item to you. If it is not possible, a store credit will be issued upon the return of. the incorrect item.